Contact Us

Our intermediary support team are available Monday to Friday from 9am to 5pm. Emails and faxes that are sent to us out of hours will be responded to the next working day, wherever possible.

Phone: 0370 707 1894

Fax: 0370 707 1897

Email: For general enquiries –
For case specific updates containing customer information – please use our online portal.

Post: Zephyr Homeloans, Gateway House, Gargrave Road, Skipton, BD23 2HL

See contact details for new and existing mortgage customers >

BDM Sales Team

Our team of experienced BDMs are on hand to help you meet the needs of your customers. Please get in touch to arrange an appointment or to discuss a specific query.

Andy Rowe
Business Development Manager
Mark Rookyard
Business Development Manager

Media Enquiries

For all media enquiries please email

Customer Enquiries

The contact details shown on this page are for mortgage intermediaries only.

If you have a Zephyr Homeloans mortgage please use the specific contact details listed on our customer website.

If you have been recommended one of our products but do not yet have a Zephyr Homeloans mortgage, please refer any questions to your mortgage broker.


We are committed to providing a high standard of service, although we recognise that things sometimes go wrong. When they do, please tell us so we can put them right as soon as possible.

If you are dissatisfied with any element of our service, please contact one of our BDMs in the first instance, using the details on this page. Alternatively, visit our dedicated complaints page for more details.