Help and Support

We hope that our website is a useful source of information for mortgage intermediaries. However, if you have a specific query, or can’t find something that you are looking for, please contact us and we will do our best to help.


As a new mortgage lender, we know that our products, criteria, policies and procedures will be unfamiliar to many mortgage intermediaries. To help address some common queries, we’ve answered a list of Frequently Asked Questions.


Keep up to date with the latest information from Zephyr Homeloans by signing-up to our email alerts and Newsletters.

    Email Updates

    Sign up now to receive email updates from Zephyr Homeloans.

    I am happy to receive emails with information about products, criteria, policy changes and regulatory updates.I am happy to receive marketing emails with industry news, event invites, promotions and other non-regulatory updates.

    NB - Zephyr Homeloans will not pass on your details to third parties and we will only send you communications according to your selected preferences above. You can also unsubscribe from our emails at any time.

    Social Media

    To see our latest posts and announcements, don’t forget to follow us on Twitter and LinkedIn!